Last updated: March 8, 2026
Welcome to Helping MBBS ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using Helping MBBS, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
We may collect information you voluntarily provide, including:
When you access our Service, we automatically collect:
We may receive information from third-party service providers, including payment processors, analytics providers, and social media platforms if you choose to link your accounts.
We use the information we collect for various purposes:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
However, no security system is impenetrable. We cannot guarantee absolute security of your information. You acknowledge that you provide information at your own risk.
We may share your information in the following circumstances:
We share information with third-party service providers who assist us in operating our website and conducting our business, including payment processors, hosting providers, analytics services, and email service providers.
We may share relevant academic information with mentors and educational partners to provide you with personalized guidance and support.
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We will share your information with third parties when we have your explicit consent to do so.
You have the following rights regarding your personal information:
You may access, review, and update your personal information through your account settings or by contacting us.
You may request deletion of your account and associated personal information. We will retain certain information as required by law or for legitimate business purposes.
You can opt out of promotional emails by clicking the unsubscribe link in our emails or adjusting your notification preferences in your account settings.
You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.
If you are located in the European Union, United Kingdom, or other regions with applicable data protection laws, you may have additional rights including data portability and objection to processing.
Our Service is intended for users aged 18 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. For users between 13-18, we implement additional parental consent mechanisms where required by law.
We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. Types of cookies we use include:
We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, and resolve disputes. The retention period may vary depending on the context and our legal requirements. You may request deletion of your data at any time, subject to legal and contractual obligations.
Our Service may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing your information.
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may include countries that do not have the same data protection laws.
If you are located in the European Union, we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes:
You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last updated" date at the top of this page and, when required by law, by sending you an email notification. Your continued use of our Service following the posting of revised Privacy Policy means that you accept and agree to the changes.
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Helping MBBS
Email: [email protected]
Support: [email protected]
For data protection inquiries: [email protected]
Data Protection Officer (DPO): We have appointed a Data Protection Officer to oversee our privacy practices and ensure compliance with applicable regulations.
Legal Basis: We process your personal data only where we have a legal basis to do so, including your consent, contract performance, legal compliance, or legitimate business interests.
This Privacy Policy is subject to the laws and regulations of your jurisdiction. In case of any conflict between this Privacy Policy and applicable local laws, the local laws will prevail.